Terms and Conditions
Last updated: January 15, 2026
These Terms and Conditions (“Terms”) govern your access to and use of Kreyol App, CaribbeanKonek, and all related services, including our website and online store available at https://caribbeankonek.com.
By accessing our website, using our application, or purchasing products from our online store, you agree to be bound by these Terms.
1. Platform Overview
Kreyol App and CaribbeanKonek provide a multi-feature digital platform that includes:
Social and cultural discovery features
Event listings and promotional content
Caribbean lifestyle and community content
An eCommerce store selling physical products only, including apparel, caps, bags, and award-style rings
All products sold through our website are tangible goods shipped to customers.
2. User Eligibility
You must be at least 18 years of age to use our website, application, or services.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3. Orders & Payments (ECommerce)
All product prices are displayed in the applicable currency at checkout.
Payments are processed securely through authorized third-party payment processors.
We do not store or process payment card details directly.
We reserve the right to refuse, cancel, or limit any order due to pricing errors, suspected fraud, stock availability, or violation of these Terms.
Order confirmation does not constitute acceptance until payment is successfully processed.
4. Shipping & Delivery
Shipping options, costs, and estimated delivery times are displayed at checkout.
Delivery timeframes are estimates and may vary based on destination, carrier, and external factors.
We are not responsible for delays caused by shipping carriers, customs, or events beyond our control.
5. Returns & Refunds Policy (14-Day Policy)
We offer a 14-day return policy subject to the following conditions:
Items must be unused, unworn, and in original packaging
Return requests must be submitted within 14 days of delivery
Certain items, including custom products, intimate items, or discounted sale items, may be non-returnable
Refunds are issued to the original payment method after returned items are received and inspected
Shipping fees are non-refundable unless the item received is defective or incorrect.
6. Events & Third-Party Listings Disclaimer
CaribbeanKonek may feature or promote third-party events, experiences, or services.
Unless explicitly stated otherwise, we are not responsible for third-party event changes, cancellations, disputes, or service delivery.
7. Intellectual Property
All content, designs, logos, images, trademarks, and materials associated with Kreyol App and CaribbeanKonek are owned by or licensed to us.
Unauthorized use, reproduction, distribution, or modification of our intellectual property is strictly prohibited.
8. Prohibited Use
You agree not to:
Use the platform for unlawful or fraudulent purposes
Submit misleading, harmful, or offensive content
Attempt to access, interfere with, or disrupt platform systems or users
Circumvent security features or payment processes
Violation of these rules may result in suspension or termination.
9. Limitation of Liability
To the maximum extent permitted by law, Kreyol App and CaribbeanKonek shall not be liable for indirect, incidental, consequential, or special damages arising from use of the platform, services, or products.
Our total liability shall not exceed the amount paid for the product or service giving rise to the claim.
10. Account Suspension & Termination
We reserve the right to suspend or terminate accounts, restrict access, or cancel orders at our discretion if these Terms are violated or misuse is detected.
11. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated revision date.
Continued use of the platform after changes constitutes acceptance of the revised Terms.
12. Governing Law
These Terms are governed and interpreted in accordance with the laws applicable to the business’s registered jurisdiction, without regard to conflict of law principles.
13. Primary Legal Disclaimer (Recommended – Strong but Clean)
HATTI 52 Years Ring is an independent, commemorative item.
It is not affiliated with, endorsed by, sponsored by, or connected to FIFA, the FIFA World Cup, or the Haitian Football Federation.
All trademarks, team names, and references are used for historical and celebratory purposes only.
14. Contact Information
For questions or concerns regarding these Terms and Conditions, please contact us:
Kreyol App / CaribbeanKonek
📧 Email: info@caribbeankonek.com
🌐 Website: https://caribbeankonek.com
📞 Phone: +1 (516) 765-1230
